Payment

Full payment is due up front in order to confirm service and schedule sessions. Payment is accepted via credit card. All invoices are rendered, and to be paid, in United States Dollars. 

Service Definition

  • This promotional package includes 3 sessions, each 2 hours in length, with Stacey Harmon conducted virtually via screen-share technology. 
  • All 3 sessions must be completed by December 31, 2015. Any unused sessions will not roll over into the new year. 
  • Consulting sessions will be booked based on mutual availability during the following days: December 17th - 24th and December 26th - December 31st (both weekday and weekend slots are available). Sessions are booked on a first come, first serve basis. 
  • Sessions are intended for one client only. 
  • Sessions are open in structure, interactive, and designed to answer your specific Evernote questions and/or workflow challenges and get the structure set up to make managing your projects, processes, and/or digital storage more effectively in 2016.

Refunds

This promotional offer is valid for a limited number of spots to ensure that those who commit can receive superior coaching time from Stacey. When purchasing this package, you understand that you are securing one of these limited spots and you are committing to getting organized with Evernote for 2016. For this reason, we don't offer refunds. 

Cancellations/Rescheduling/No Shows:

There is no penalty for appointments cancelled or rescheduled 48 hours in advance, assuming there are still openings to reschedule prior to the December 31, 2015 expiration date. Appointments rescheduled by the client within 48 hours, and also appointment no shows, will be credited against the contract for the scheduled appointment duration. Time accrual starts from the beginning of the scheduled time, even if client is late to begin scheduled call. 

In the unlikely event that Stacey Harmon needs to cancel a booked appointment, a reschedule opportunity will be provided and no time will be accrued against the contract. This also applies if Stacey is unexpectedly late to a scheduled call.

Channel and Technology Requirements

All coaching sessions are conducted via Google Hangouts on Air, WebEx, Skype, or Join.me. These services allow for mutual screen sharing which will be used during the session. They also allows for video conferencing which can also be used during the session if you have a webcam on your computer.

Our preferred channel for sessions is Google Hangouts on Air which allow us to record the session. In order to utilize Google Hangouts on Air for your session, you must have a valid gmail or Google account that you can log into (you have to know your password!), a microphone on your computer (a webcam is also useful), and authorize the Google Hangout technology to run on your computer.

If you do not have a valid gmail or Google account, our second choice channel for conducting the session is Skype. To use Skype, you will need a microphone on your computer, a free Skype account, and the free Skype app installed on your computer. f you do not have a Skype account, you can join for free here. You will need to create an account, download the software to your computer [note that if you are on a Windows 8 machine you will need the full version of the application - NOT Skype Touch], log in, provide us your Skype ID, and accept the contact request that Stacey will send to you. Skype sessions are not able to be recorded. 

Our third choice for screen sharing is Join.me which requires no account, but you will need to download and activate a small piece of software that will enable you to share your screen with us. Join.me sessions are not able to be recorded.

If you do not have a microphone on your computer, you will need to provide a phone number that Stacey can call you at during the session and Skype or Join.me will be utilized to allow for screen-sharing.

Client is also responsible for having sufficient bandwidth to support a screen-sharing session.

NOTE:  Any time spent helping you to set up Google Hangouts, Skype, or Join.me at the beginning of the call will be counted as part of your purchased coaching session. If you would like help installing, configuring, and confirming your Skype connection to us prior to our booked consulting session, you can purchase a Skype setup and test session here with a Harmon Enterprises team member for $25.